"What catalogers do goes on behind doors"

"What catalogers do goes on behind doors, in basements and workrooms, away from the public eye. Ideally, the tasks we perform make library functionality seamless and transparent. Many do not understand what is we do all day, or how it applies to tangible library services or manifests in patron services. Patrons rarely (if ever) see us, yet we touch so many of them directly though records, indexes, subject headings, and other services. Patrons don’t bring us gifts for making their searching easier. Every thank you note I've ever received has been for instructional presentations, never for increasing findability".

"have you hugged your cataloger today?". In: From the catalogs of babes, 19. Dezember 2009